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Residents and business owners in Dekalb County looking to ensure their properties have a reliable water supply must navigate the process of completing the Dekalb County Water Application form. This critical document serves as the first step toward connecting or reinstating water service, ensuring that clean, potable water flows through the taps of homes and businesses alike. The application encompasses several major aspects, including personal identification details, service address information, and proof of ownership or leasing rights. Additionally, it outlines various fee structures and rates that applicants need to be aware of, alongside potential discounts or assistance programs for which they might qualify. Completing the form accurately is key to avoiding delays in service connection or reconnection. As such, applicants are encouraged to pay careful attention to the details, ensuring all sections are filled out thoroughly and correctly to facilitate a smooth process towards securing their water services.

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CHECKLIST FOR WATER/SEWER SERVICE APPLICATION

OWNERS: Along with the NEW SERVICE application, please provide:

Copy of the Settlement Statement**;

Valid Government Issued picture identification; Completed

Certificate of Compliance or Exemption Form.

Management Agreement; ONLY if you will have your property managed by a third party.

**In lieu of settlement statement; Deeds (e.g., Foreclosure, Security and Warranty) may be submitted;however, the document MUST be recorded by the court.

Certificate of Compliance: This form is required for properties in unincorporated DeKalb County purchased after 06/01/2008 and were built before 1993. If there is any question to whether you are in unincorporated or incorporated DeKalb County please check your address at http://web.co.dekalb.ga.us/PropertyAppraisal/realSearch.asp. The Tax District field will display “unincorporated” if it is in unincorporated DeKalb County, but for incorporated properties the field will display a city name (e.g., “Avondale” or “Decatur”). This form must be submitted within 30 days of receipt of the application to avoid an interruption of service. NO EXTENSION will be given for any occupied properties. To schedule an appointment for an inspection you may contact any licensed plumber or home inspector.

Exemption Form: Please refer to the Exemption Form for the list of exemptions. Be sure to check the

box next to the appropriate exemption. NOTE: The box stating “Any real property that is being advertised for foreclosure;” does not include a home purchased as a foreclosure unless the property was purchased on the courthouse steps, which means there was no closing or settlement statement. The Exemption Form should be submitted with your application, proof of ownership and identification.

TENANTS: Along with the NEW SERVICE application please, provide:

*Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.

First page of lease, which includes owner/tenant information and dates of lease;

Signature page of lease, which includes signatures of both parties on lease; Valid Government Issued picture identification.

MANAGEMENT COMPANY: Along with the NEW SERVICE application, please provide:

*Please note that the OWNER of the property must have an account in order for a Management Company to establish service;

*HOWEVER, if the OWNER provides a copy of Management Agreement with their application the Management Company will not need to apply.

Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.

Valid Government Issued picture identification of the representative of the company that completes the application.

REALTORS: Along with the NEW SERVICE application, pleaseprovide:

Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.

Valid Government Issued picture identification of realtor.

INSPECTION (30 days): Along with the TEMPORARY SERVICE application, please provide:

$90 ($45 “turn on” fee and $45 “turn off” fee) - (If the property is purchased before the inspection period (30 days), $45 credit will apply toward your firstbill).

Mailing address for statement, which should be different than the service address. Valid Government Issued picture identification.

**Applications can be emailed (using new address in the subject line), faxed, mailed or brought in to our office.

DeKalb County, Georgia

Utility Customer Operations

774 Jordan Lane, Suite 200

Decatur, Georgia 30033

Phone: (404) 378-4475 Fax: (404)-687-3504

Email: newwaterservice@dekalbcountyga.gov

Hours: 8:00 a.m. – 5:00 p.m., Monday through Friday; excluding legal holidays

APPLICATION FOR WATER/SEWER SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

For Office Use Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Number

 

 

 

 

 

 

 

 

Closing Date/Beginning Lease Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Print

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Last, First MI OR Business Name)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C/O:

 

 

 

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNER

TENANT

 

MANAGEMENT COMPANY

 

 

REALTOR

 

Service Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Street Address)

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Mailing Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(If different than Service Address)

 

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Telephone Number:

 

 

 

 

Cell Phone Number

 

 

 

 

 

 

 

 

Email Address:

 

 

 

 

_ Enroll in E-Billing*:

 

Yes

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Security Number/Tax ID

 

 

 

 

 

 

Driver’s License/ID Number:

 

 

 

 

 

 

Previous Address(If DeKalb County):

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave on at Previous Address:

 

Yes

No – Please disconnect on:

 

 

_

 

 

 

(If DeKalb County)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In consideration for receiving water and/or sewer service from DeKalb County, Georgia, at the above location, I hereby acknowledge responsibility for payment of service billings. A non-refundable application fee of twenty dollars ($20) will be added to your first bill.

Residential water accounts are billed on a bi-monthly basis (every two months), and payment by the indicated due date is required to prevent interruption of service. You are responsible for water/sewer service until your account is closed.

I understand that DeKalb County is not responsible for water damage to this property or its contents. If the water is off, it

(Initials) may take up to 5 business days to have service restored. Any additional trips to property will be assessed a $45 trip

charge.

UNLOCK METER ONLY

In consideration for having water service initiated/restored at the above address, I agree to ensure that all water service facilities (sink and tub faucets/inside and outside, toilets, etc.) are turned off; or that someone will be on the property to check for leakages. We recommend that you turn off your private cut off valve, if applicable. Once the application is processed, it may take up to

5 business days to restore water service.

Signature:Date:

***APPLICATIONS WILL NOT BE PROCESSED WITHOUT APPROPRIATE DOCUMENTATION- PLEASE REFER TONEW SERVICE CHECKLIST***

Email

 

Print Form

 

 

 

File Characteristics

Fact Description
Application Purpose The Dekalb County Water Application form is used to start new water service for residential and commercial properties within Dekalb County.
Required Information Applicants must provide personal information, property details, and possibly previous water service history.
Processing Time The time to process the application and activate water service can vary, but efforts are made to establish service as quickly as possible, typically within a few business days.
Application Fee There is usually an application or service initiation fee required, which may vary based on the type of service or meter size.
Governing Law The application and the provision of water services are governed by the regulations and statutes of Dekalb County and the state of Georgia.

Steps to Writing Dekalb County Water Application

Once you decide to establish water service in Dekalb County, filling out the water application form is your next step. This form serves as a request to start water service, capturing your personal details and the specifics of the service you're requesting. By accurately completing this form, you ensure that the process moves smoothly and without delay. Here are the steps needed to fill out the form correctly.

  1. Begin with your personal information. Enter your full legal name, including first, middle, and last names, to ensure your water service account will be correctly identified with you.
  2. Provide your current address, including the street address, city, state, and ZIP code. If your mailing address differs from the location where you're requesting service, make sure to include both.
  3. Add your contact information, such as your primary phone number and an alternate number, if available. Including an email address is also highly recommended for receiving updates and communications regarding your service.
  4. Specify the service start date you're requesting. Be clear and precise to avoid any service activation delays.
  5. For properties that have previously had water service, provide the previous account holder's name if known. This information can help speed up the process of transferring service.
  6. If you're moving into a brand-new home or a property that has never had water service, indicate this by marking the appropriate section. Additional documentation or steps may be required for first-time service setups.
  7. Agree to the terms and conditions outlined by the Dekalb County Water Authority. This typically involves acknowledging responsibility for the service charges and confirming that the information provided is accurate.
  8. Sign and date the form to validate your application. Electronic signatures are often accepted for online submissions, whereas a handwritten signature is necessary for paper forms.
  9. Submit the completed form. If you're filling out the form online, there should be a submit button at the end of the process. For paper forms, mail or deliver them to the address provided by Dekalb County Water Authority.

After submitting your application, the next steps typically involve waiting for a confirmation of receipt from the water authority. They may contact you for additional information or to confirm service start dates. It's crucial to provide accurate and accessible contact information to facilitate this communication. Once everything is processed, you'll receive notice of your service activation and any necessary details regarding your new water service account.

Important Details about Dekalb County Water Application

What is the purpose of the DeKalb County Water Application form?

The DeKalb County Water Application form is designed for residents and business owners within DeKalb County to apply for water service. It serves as the initial step to connect households and commercial establishments to the municipal water supply, ensuring access to clean and reliable water.

How can I obtain the DeKalb County Water Application form?

The application form can be conveniently downloaded from the DeKalb County website's water services section. Alternatively, individuals can visit the DeKalb County Water Service Department in person to collect a hard copy of the form.

Are there any fees associated with the water application process in DeKalb County?

Yes, there are fees involved in the application process for DeKalb County water service. These may include a service connection fee, a deposit, and possibly other charges determined by the specifics of the service requirements. It is advised to consult the latest fee schedule posted on the county's website or contact the Water Service Department directly for the most accurate information.

What information is required to complete the DeKalb County Water Application form?

Applicants are required to provide personal information, including their legal name, contact details, and proof of residence or ownership of the property. Additionally, the form may ask for identification numbers and details regarding the water service requested, such as the preferred start date and any special installation requirements.

Can the completed water application form be submitted online?

As of now, the DeKalb County may or may not offer the option to submit the water application form online. It's important for applicants to check the official DeKalb County Water Services website or contact their office directly for the most current submission methods and process.

What should I do if I need help filling out the application form?

If assistance is needed during the application process, the DeKalb County Water Service Department provides support. They can be reached by phone or in person during business hours. Additionally, detailed instructions are usually available on the county's website to guide applicants through the process.

How long does it take to process the DeKalb County Water Application after submission?

The processing time can vary based on the current workload and specific circumstances surrounding each application. Typically, applicants can expect a response or update on their application status within a few business days. In some cases, this process may take longer, especially if additional information or action is required from the applicant.

Who should I contact for updates on my water service application status?

For updates regarding the status of an application, the DeKalb County Water Service Department should be contacted directly. Their contact details are available on the DeKalb County website, and they can provide timely updates and additional information concerning an application's progress.

Common mistakes

Filling out the DeKalb County Water Application form often involves several common mistakes that can lead to unnecessary delays or complications. One prevalent error is failing to complete every required field on the form. Incomplete applications cannot be processed, causing delays for the applicant. This first step is crucial; every section, whether it seems relevant or not, must be filled out accurately to ensure a smooth process.

Another issue is the misinterpretation of instructions for certain fields. Applicants sometimes overlook detailed guidelines provided for filling out specific sections, leading to inaccuracies. For instance, when asked for a complete address, including zip codes and apartment numbers is essential and often missed. Precise and thorough responses help avoid confusion and ensure the application is processed efficiently.

Illegible handwriting is also a significant barrier to the successful processing of a water application form. With the majority of forms still filled out by hand, clarity in handwriting cannot be overemphasized. When details are hard to decipher, it can result in the misinterpretation of critical information such as contact details and billing addresses, ultimately delaying the setup of services.

Incorrectly calculating fees or leaving payment sections incomplete is yet another stumbling block. It's essential to review the current fee structure and ensure the correct amounts are entered and paid. Inaccurate payments can halt the application process until the discrepancies are resolved.

Many applicants also neglect to sign the application form, an oversight that renders the document unofficial and incomplete. A signature is a legal requirement, confirming the accuracy of the information provided and agreeing to the terms of service. Without it, the application cannot legally be processed.

Submitting outdated or invalid identification documents when required is a mistake that can easily be avoided. Valid identification ensures that the service is being legally contracted and also aids in the prevention of fraudulent activity. Applicants should double-check that all submitted identification is current and acceptable as per the guidelines.

Choosing the wrong service type for their needs leads some applicants to later adjustments, which can be time-consuming. Understanding the different service options available and accurately determining which best meets personal or business needs is crucial from the outset.

Failure to provide a previous address when requested, particularly for individuals who have received water services elsewhere, is another common error. This information is frequently used for verification purposes and to ensure continuity of service.

Disregarding the instructions to check for and attach any required supplementary documents can also delay the application process. Whether it’s proof of residency, ownership documents, or others, each required document is integral to the application’s approval.

Last but not least, applicants often submit the form to the wrong department or address. This mistake can lead to significant delays as the form needs to be rerouted to the appropriate office. Ensuring that the application is sent to the correct location as specified on the form or the accompanying instructions avoids this unnecessary setback.

Avoiding these common mistakes requires a careful and attentive approach to filling out the DeKalb County Water Application form. It pays to read instructions thoroughly, double-check provided information, and ensure that all required documents are attached before submission. Patience and attention to detail can significantly streamline the application process, making it quicker and more efficient for everyone involved.

Documents used along the form

When applying for water service in Dekalb County, the Dekalb County Water Application form is just the beginning. To ensure a smooth application process, applicants may need to submit additional forms and documents. These extra documents help verify identity, ownership, and eligibility for services. Below is a detailed list of other common forms and documents that are often used in conjunction with the Dekalb County Water Application form.

  • Proof of Identity: A government-issued photo ID, such as a driver's license or passport, confirms the applicant's identity.
  • Proof of Residence: This could be a recent utility bill or lease agreement showing the applicant's name and address, to verify residency within Dekalb County.
  • Title or Deed: For property owners applying for water service, a copy of the title or deed verifies ownership of the property in question.
  • Property Survey: Sometimes required for new constructions or modifications to existing structures, a property survey helps delineate property boundaries and easements.
  • Homeowners Association (HOA) Approval: For properties in areas governed by an HOA, proof of compliance with or approval from the HOA may be necessary.
  • Business License: For commercial properties, a current business license proves the legality of the business operating at the location.
  • Plumbing Inspection Reports: A plumbing inspection report may be required to ensure that the property's plumbing system meets local codes and standards, especially for new connections.
  • Previous Utility Bills: Submitting copies of previous water or utility bills can help establish a billing history and sometimes expedite the application process.

Collectively, these forms and documents accompany the Dekalb County Water Application to create a comprehensive package for submission. Each document plays a crucial role in verifying the credentials of the applicant and the eligibility of the property for water service. Assembling all the necessary paperwork before applying can significantly streamline the approval process, leading to quicker service activation.

Similar forms

Similar to the Dekalb County Water Application form, a Utility Service Setup form is commonly used when someone wishes to initiate services such as electricity, gas, or internet at a new residence. Both documents require the applicant to provide personal details, proof of residency, and possibly a credit check or deposit to ensure the account can be established. These forms are crucial for ensuring services are connected by the desired start date.

Another similar document is the Voter Registration form. Like the water application, this form gathers personal information such as name, address, and identification details to verify the applicant's eligibility. Both forms play a vital role in civic and community participation—one by facilitating access to essential water services, and the other by enabling the democratic process through voting.

The Passport Application form shares similarities with the water application form in that both require detailed personal information, proof of identity, and, occasionally, additional documentation to verify the applicant's status. These forms are critical for ensuring the applicant's identity and eligibility, whether for international travel or access to municipal water services.

Rental Application forms, used by landlords to screen potential tenants, also resemble the Dekalb County Water Application. Both forms request detailed personal information, references, and sometimes financial information to assess creditworthiness or reliability. Completing these forms is a preliminary step towards securing a lease agreement or utility services, respectively.

Building Permit Application forms are required when a homeowner or contractor plans to commence construction or renovations. Similar to the water application form, these documents necessitate providing detailed information about the project, ownership, and compliance with local regulations. Both are pivotal in ensuring the project or service request adheres to municipal guidelines and standards.

The Driver’s License Application form is another document with parallels to the water application form. Applicants must provide personal details, pass specific tests, and sometimes show proof of residence, much like the process for establishing water service. These forms are essential for validating the applicant’s identity and eligibility for the requested privilege, whether it be driving or access to water.

Lastly, the Business License Application form shares common ground with the water application in that both require the provision of specific details and qualifications to operate legally within a jurisdiction. For businesses, this might include zoning compliance and tax information, while water service applications would focus on the property and ownership details. These forms are crucial steps in ensuring legal and regulatory compliance for their respective services.

Dos and Don'ts

When filling out the DeKalb County Water Application form, ensuring accuracy and attention to detail is crucial. Here are five things you should do, along with five things you shouldn't, to make the process smoother and more efficient.

Do:

  1. Read all instructions carefully before beginning the application. This ensures you understand what is required and can help avoid common mistakes.
  2. Use black or blue ink if completing the form by hand to ensure legibility and that the form is processed without delays.
  3. Include all required supporting documents. Typically, this might involve proof of residence or ownership, identification, and previous water service records, if applicable.
  4. Double-check your personal information for accuracy, including spelling, addresses, and contact information. Mistakes here can lead to significant delays.
  5. Sign and date the application. An unsigned application is often considered incomplete and can delay the processing time.

Don't:

  • Leave any fields blank. If a section doesn't apply to you, write "N/A" or "None" to indicate that the question has been considered and is not applicable.
  • Use pencil or colors other than black or blue ink if filling out the form manually. Other colors or pencil might fade or not be legible when scanned or photocopied.
  • Guess on dates or information. If uncertain, take the time to verify the correct details. Providing accurate information is crucial to prevent any issues with your application.
  • Include sensitive information like social security numbers or banking details unless specifically requested for a valid reason and ensure the form is submitted securely if such information is required.
  • Forget to update your contact information if it changes after submitting the application. Keeping your contact information updated ensures that you receive all alerts and correspondence without delay.

Misconceptions

When it comes to completing the Dekalb County Water Application form, several misconceptions commonly arise. These misunderstandings can lead to confusion and mistakes during the application process. Below are four misconceptions and explanations to clarify them:

  • Misconception 1: The application requires proof of ownership for processing. It's a common belief that applicants must provide proof of property ownership, such as a deed, to apply for water service. However, the application process is designed to be accessible to both property owners and renters. Instead of proof of ownership, applicants need to provide a valid government-issued ID and, for renters, their lease agreement.

  • Misconception 2: Only the property owner can request service disconnection. Many think that service disconnection requests must come directly from the property owner. While owners can request disconnections, authorized tenants, with proper documentation and identification, can also initiate service termination or transfer.

  • Misconception 3: The application can only be submitted in person. In today's digital age, this notion is outdated. Although in-person submissions are still accepted, Dekalb County offers multiple submission options for the convenience of applicants, including online submission through their official website and mailing the completed application.

  • Misconception 4: Immediate payment is required with the application. This misconception can deter applicants from submitting their form, especially if they are not prepared to make an immediate payment. The truth is, the application process separates the submission phase from the payment phase. Applicants will receive a bill for any applicable fees or deposits after the application has been processed and approved, providing them time to arrange for payment.

Key takeaways

When working with the Dekalb County Water Application form, it's essential to approach it with care and attention to detail. Here are some key pointers to ensure you fill out and use the form correctly:

  1. Ensure you have the most current version of the application. Regulations and requirements can change, so using the latest form is crucial.

  2. Read through the entire form before starting to fill it out. This step ensures you understand all the requirements and gather all necessary information ahead of time.

  3. Fill out the form clearly and legibly. If you're filling it out by hand, use black ink and print neatly. An unclear application can cause delays.

  4. Be thorough in your responses. Incomplete applications can lead to processing delays or even denial of service. If a section doesn't apply, mark it as "N/A" (not applicable) instead of leaving it blank.

  5. Don't forget to provide proof of identity and residency. Dekalb County Water typically requires additional documents to prove you are who you say you are and live where you claim.

  6. Understanding fees and payment terms is crucial. Ensure you know what fees are due upon application and how ongoing charges will be handled.

  7. If you're applying for water service for a new construction, additional permits and inspections may be necessary. Check with county regulations to ensure compliance.

  8. Sign and date the application. An unsigned application is often considered invalid and will not be processed until corrected.

  9. Keep a copy of the completed application for your records. It's important to have your own record of what was submitted, including dates and accompanying documents.

  10. Submit the application by the recommended method. Whether it's online, by mail, or in person, make sure to follow the directions for submission precisely.

Following these guidelines will help streamline the process of applying for water service in Dekalb County, reducing the chances of delays or issues. Always reach out directly to the Water Department if you have any questions or need clarification on any part of the application process.

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