What is a FedEx Release Form?
The FedEx Release Form is a document that grants FedEx permission to leave a package at a designated location if the recipient is not available to sign for it personally. By signing the form, the recipient waives the requirement for a personal delivery, thereby releasing FedEx from liability for any damage or loss that may occur after the package is delivered.
How do I use the FedEx Release Form?
First, print the form. Mark your preferred delivery location on it, and then sign at the bottom. Make sure to affix the signed form to your front door before 8:00 AM on the day of your expected delivery. It’s important to note that each package requires a separate Release Authorization form.
What are the options for delivery locations?
On the form, you may direct FedEx to leave your package at the front door, back door, or another specified location. Alternatively, you can request delivery to an immediate neighbor or building manager, provided that you supply their address and ensure they are available to sign for the package.
Can I track my package even if I use the FedEx Release Form?
Yes, using the FedEx Release Form does not affect your ability to track your shipment. You can still monitor the status of your delivery by visiting fedex.com and entering your tracking number.
Is a signature required when using the FedEx Release Form?
Yes, your signature is required on the Release Form to authorize the non-standard delivery. However, this means FedEx will not need to obtain a live signature at the time of delivery, as your prior authorization and signature on the form fulfills this requirement.
What happens if the FedEx driver deems the designated place unsafe for package drop-off?
All deliveries are subject to the driver's discretion for safety and security reasons. If the driver determines that the designated drop-off location is unsafe, they may choose not to leave the package there and attempt a redelivery later.
What should I do if I'm not sure when I'll be home?
If you're uncertain about being home to receive your package, using the FedEx Release Form is a good way to ensure you receive your package without delay. Specify a secure location for FedEx to leave the package in your absence.
Can I specify a neighbor's address for FedEx to drop off my package?
Yes, you can specify a neighbor’s address as the designated delivery location. Make sure to provide the address on the form and inform your neighbor, as they will need to be present to sign for the package upon delivery.
Is it possible to use the FedEx Release Form for every package I receive?
While the FedEx Release Form is handy, remember that a separate form is needed for each package. Moreover, FedEx will not deliver certain shipments without obtaining a live signature directly from the recipient. Always check the specific delivery requirements of your shipment beforehand.
What should I do if my package is lost or damaged after being left as per the FedEx Release Form?
By signing the FedEx Release Form, you accept that FedEx is not liable for loss or damage after the package is left at your specified location. However, if you encounter issues, it's still worth contacting FedEx customer service to report your situation and explore possible resolutions.